

	DATE October 27, 2006 LOCATI0N RITZ CARLTON 1150 22nd Street, NW Washington, DC Conference: 2:30 - 6:00 p.m. Reception: 6:00 - 7:00 p.m. There is no charge, but we request that you pre-register for the seminar, no later than Thursday, October 20, 2006 Free of charge HOST Japan International Transport Institute
	Japan International Tranport Institute Catherine Gilbert 1819 L STREET, N.W. SUITE 1000 WASHINGTON, D.C. 20036 PHONE:+1- 202-833-9763 FAX: +1-202-833-9769 jiti@japantransport.com www.japantransport.com

	Activities of our institute are made possible through the generous assistance of the Nippon Foundation.

Masamichi Ohno
Manager, Customer Relations Section, Planning & Management Department, Tokyo Metro Co.,Ltd.

Mr. Ohno is the Manager, Customer Relations Section, Planning & Management Department, Tokyo Metro Co., Ltd. His role as the position is to analyze the need of the customers from the analysis of various questions, comments, and requests which are more than 90,000 in one year, and to propose recommendations for improvement of service provided by Tokyo Metro Co.,Ltd..

Since joining the Tokyo Metro Co.,Ltd. in 1988, he was assigned to various important positions in the Tokyo Metro Co.,Ltd.. He was the JICA expert in Thailand from 1996 to 1999. He was Deputy Manager, Electric Power Section, Electric Facilities Department from 1999 to 2001. Before taking the current position, he was Deputy Manager, Public Relations Section, General Affairs Department.

Mr. Ohno graduated from Tokyo Denki University in 1988 with a bachelor’s degree in engineering.